Vodafone Delhi Nodal officer contact details

CHANDAN KUMAR says:

Hi, I am chandan Kumar from Ghaziabad. Today I communicated with Mr Amir (customer care exicutve) of vodaphone based at okhla branch. My complain was that in my current bill 2400 Rs showing unbilled amount. I wanted to know how are the bifercation of thes amount. On my this mobile no BBM, Internate plan, SMS plan and rental amount is added. I just wanted to clairify that how much amount is going to deducted from this uses amount of 2400/-. He couldn’t able to make me understand in respect of that he shows me arrogancy when I said to him please transfer this call to your senior management exicutive. After all He put my call on hold and this get disconcted by it’s own. I never thought vodaphone customer care will give this type of negetive emage in my eyes. I was a user of airtel before one month back I port to Vodaphone. But Now I am thinking that my believe regarding Vodaphone was wrong. I totally disappointed by him. Kindly provide me such information as given above.

zaid says:

sir
I am zaid ahmed when I call to customer care executive to my any problems they does not talk in well manner ND they always transfer my call at IVR 121 Menu.
if you does not resolved my problem very early thn I definitely leave dis company ND one more thing your company also loose many customers by dis unhealthy behavior….
I hope u will take action in favor…….

chakresh jain says:

MY MOBILE NO IS 9810555455 I HAVE PORTED FROM AIRCEL TO VODAFONE ON 11/11/2014 YOUR EXECUTIVE CAME TO
MY HOUSE FOR VERIFICATION BUT BECAUSE OF NOT SUCCESSING OF VERIFICATION SO MY OUT GOING CALLS HAS BEEN STOPPED. ON 13/11/2014 .AND ON 15/11/2014 AND ON 17/11/204 I GAVE REQUEST BUT NO BODY HAS CAME FOR REVERIFICATION . I AM LIVING ON THE SAME ADDRESS SINCE 25 YEARS AND I HAVE MY ADHAR CARD TATA BILL AIRCELL BILL AND RELIANCE BILL ALSO I REQUEST YOU TO ACTIVATE MY MOBLIE NO 9810555455.
REQUEST NO.ARE-11-11-14
2504946182

13-11-14
2505561294

17-11-14
2506563290

ajay singh says:

unfaire billing ever

Sandeep R. Yadav says:

Dear Concern,

I am the Vodafone Prepaid Customer having No. 9643531125 but 1 day I got a call from your Call Center & had been offered / introduced with Vodafone Postpaid 299 Plan / Scheme in which I had been offered Postpaid Connection which every month 500 MB. Internet & 1 Vodafone Local No. free (Unlimited), 40 Paisa per minute STD charge.

Also your Customer Care Executive visited on my place & taken all the proofs for the same, taken Rs. 250 /- & given me 1 New SIM Card with the same No. & told me this will be activated after 2 -3 days but regret to inform you that the given SIM Card is not yet activated.

You are requested to look into this & pls resolve the issue / activate the said SIM Card.

Waiting for your reply.

Thanx.

sumit kumar says:

Dear mam,
I am very disappointed to your customer care support excutives.because earlier i had requested for portability due to plan issue..
Of my vodafone number 9953574865 for port out in another vendor but i have received a call from your backend team he offered me a better plan but after some time he said that he will call back with in a 10 minutes but his 10 minutes never came till yet ..and i follow up 5 to 6 times but your customer care guys said that sir u just do one thing u just deposit to all documents to another vendor and shift your connection..how can he/her say that …because i m yr customer for last almost two years ….how can he/ she do like this

So pls do some thing and if possible pls call on same no before 1pm (10/2/15)

Regards
Sumit
Mobile no 9953574865,9718914181

Mohit Rawat says:

Hi Sushma,

I want to lodge a complaint against the Vodafone’s promotional messages authenticity, the messages which were sent to my Vodafone No. 9716767787 on 23/02/2015 by using VD-611123.

I’m attaching some pictures of my cell phone’s inbox related to this issue, hope you’ll try to notice the things which I want to highlight in this issue.

On 23/02/2015 morning 9:34 I got a message from your promotional number VD-611123 that there is a special offer of “60 pe 80 ka talktime” on my number. So I recharged with the 60 rupees in the evening, but I got only 50 rupees instant talktime. I called the customer care and your Customer Support Executive Rahul told me that it’ll take 4 to 24 hrs in the activation and you need not to be worry because this offer is currently reflecting on your number. As special recharge takes this much of time I didn’t took much stress over this issue. But after 26 hrs when I still didn’t get the remaining balance I contacted (24/02/2015 in evening) to the Customer Care once again then the Executive once again told me that you just need not to worry as its some technical glitch with your number so that is the only reason that balance is still not transferred to your number. He also told me that he’s going to arrange a Call from technical department so that your balance could be transferred immediately and he also provided me the Request No. 803332748. I was waiting for that call but I never received a call related to my balance issue.

So I took the initiative and made a call in morning (25/02/2015) but I was shocked after listening the reply of the Customer Support Executive (Ravinder) as he told me that there is not any offer like this 60 pe 80 talktime reflecting on my number. So there is not any balance credit remaining on my number, even he didn’t try to understand the complete scenario and was adamant to his words at last he put the phone. Same thing happened twice when I tried to call the customer support once again this time a lady (Komal) did the same thing.

Finally I made a decision to port my number. I got a feedback call regarding my port message from your executive Umesh, but he also did not tried to provide any resolution on my issue instead he tried to offer me 100 minutes under customer retention offer. Oh come on! This is not an issue of 30 rupees talk time not an issue of getting free 100 minutes. This is the issue of Authenticity of your promotional messages, this is the matter of Customer Service, this is the issue of customer disrespect.

That is how you gonna beat your competitors in Indian market by disrespecting your customers. On the basis of this pathetic customer service you gonna try to make yourself no.1 in India.

I want my balance as well as a positive and immediate action on this issue.

Thanks & Regards,
Mohit Rawat

Deepak Thakkar says:

Dear Sir,

We are using your Vodafone numbers in Delhi NCR, in the name of VTC Tradewings Pvt Limited since past 4 years now . We requested one of your sales Head Mr. Shambhu Nath for update Authority signature so many times, but he is not entertaining our request. We already deposit document for update authority Signature since 2 years back even we submit again. But still not update our account.

I am unable to under stand, when new connection is required / requested that time authority signatures always match but for any any other query authority signature differ. Is this not Dubious ? This unprofessional behaviour is not at all acceptable

Also please read below chain mail and attached file.

This continuous ignorance of our requests and repeated reminders for resolving this pending issue is raising doubts over the intention of doing so on part of Vodafone.

I already send request mail to you 3rd Feb, this is a 2nd time request

I hope that marking the mail at your address might help in resolving this issue once for all.

Thanking You

Yours Truly

Deepak Thakkar
97117 22287

Tek Chand Goyal says:

Hi,
I’m a Vodafone customer since last 10 years. My mobile number is 9999498732. I want to aware you about my problem. My problem is that on 7th Feb I requested to activate 512 MB data on my number. But after one day I got a call we can’t activate on your number because you are using 499 red plan.I said Ok. On 13th Feb I talked with your executive regarding a new plan. If you have a good plan for me please tell otherwise I am going to port my number on this billing cycle. Then he offered me a plan of Rs.649 (399+250) 1000 minutes & 1GB 3G data. I come to know about this on 25th Feb when I received a sms of 200MB data consumption from Vodafone. Same day I called to customers care and asked about it then they reply only Rs.399 plan is activated on your number there are no data pack activated. I request him to raise my query.
On 28th I again called on 111 and call picked by Ms. Pallavi , I explained my query to her and request to accelerate my query then she connect my call to her Senior. I again explained to her all the matter then she told me wait for 24-48 hours your query will be solved. But I didn’t get any call. Today I again called on 111 and talked with Shivani about all. But didn’t get any solution. Please help me.

Baljeet Chaudhary says:

HI,
Service of vodafone is very poor.i have visited vodafone store 3 times for a short problem
at M.G ROAD (JMD BUILDING).They convinced me to solve my problem.But from 10 days
my problem is unsolved.

ANAND MOHAN THAKUR says:

Dear Shush,
kindly this is my mobile no.8587894267,your company nad coustmer service is very bad,not good service and coustmer to cheat.wrong billing problem,wrong plain activated,yesterday my no. without reason outgoing stop AFTER THAN 10 TIMES CALL COUSTMERCARE NOT MY PROBLEM SOLVE,COMPLAIN NO.2549759184,PLZ. SHORTLY MY PROBLEM SOLVE,

THANKS
ANAND MOHAN THAKUR

Gagan Kumar Mishra says:

Dear Mam,
My self Gagan Kumar Mishra. My vodafone number is 9911491147. I am unable to talk with
customer care from three day’s, So please kindly solved my problem.

Rajeev kumar says:

Dear mam
My self Rajeev kumar 2 month ago vodafone person cl to me they are pich me for port no in vodafone that time I am using airtel opreter they explain many plan but chose 899 red plan my use according that time they told me benifit He told me you get 100 discount in month on bill amount for six month but I got bill but I so bill no discount in bill. That time I call to customer R.m but he told me who say you give 100 discount I told to him I got from your sales department but they not understand my problem. I complend to you we need 100 discount on my bill for six month If you not provide discount I not pay bill. And Vodafone network not good big issue I use 3g but every show 2g many time I called to customer care he such layer. He told me 5 ya 7 days vodafone technical team will be work. But now conditions same network problem same. So I request to you pls check my network problem and 100 discount.if you not any thing I leave vodafone service thanks.
Regards
Rajeev Kumar
9999141114

universe services says:

I HAVE BEEN USING AROUND 25TO 30NOS OF VODAFONE WHOSE COMPLAINT OF NETWORK IS REGISTERED SINCE LAST 11MONTHS BUT IN SPITE OF SEVERAL FOLLOW UPS THE COMPLAINT HAS NOT BEEN RESOLVED TILL YET & NOW THE NO. IS ALSO BEEN BARRED TOTALLY.SUCH AN HORRIBLE RESPONSE FROM UP LKO OFFICE.WOULD LIKE TO HIGH LIGHT THE ISSUE NOW TO THE HIGHER OFFICIAL OF VODAFONE TO INFO THE SAME. FEW COMPLAINT IDS ARE AS BELOW:-

2553117158 6th aug 14

2560712408 6th sep 14

2569161158 8th oct 14

2583216164 2nddec14

2588997292 24thdec 14

THANKS
UNIVERSE SERVICES
9839955996
9235504567

Chitranshu says:

Hi Team..

I m Vodafone customer from last 5 years.. I m using number 8860117978.. Earlier it was prepaid on the name of Arnab mukharjee.. But now i have transferred it on my name n convert it as post paid..

Yesterday sim services started n i got 2 GB 3g net data pack as free from Vodafone. I do have msgs for the same as well..

Now after 24 hrs of using the services ur guys are calling me n asking me for pay Unbilled amount of 2100,rupees.!!

Now u tell me… With 24,hrs or using the number..making 4-5,out going calls with the average of 2 min…. Is it logical to pay 2100/- bill.??

Is this the way u guys are harresting Ur customer.. U guys are grabbing our pockets..

Solve my issue…

I m not gonna pay a single penny until my bill gets generate.. OK..

Pfa the screen shot of msgs where in specifically mentioned that i got 2 gb net.. From Vodafone.

Now My Out Going services are barred too,.

Regards
Pt Chitranshu Awasthi

8860117978

8447006465

Chitranshu says:

Dear Sushma.

Given contact numbers are false,, One is wrong number and second number is not working.. so kindly update your correct contact number

Nitin says:

Dear Sir/Madam,
My number 9911161719 was barred due to verification process was failed and this number is port from idea. I had requested from all concern person to reverification process but it almost one week passed nobody take action against it. I am forwarding all mails to you. Please do the needful help.

Mukhpreet says:

I’m so very pissed off with these guys now….no response…no solution….

Money was taken out from my account but no recharge shown…..I’m fed up and no one is helping out

Nishant says:

I am a Vodafone Postpaid Customer having No. 9654067573,9873916573 in the name of Nishant kumar.,It is very sad to inform you that your customer service is very pathetic and always try to be fool the consumers.In my 2nd number 9873916573, I received the bill of Rs 3124 in the month of June and also received the call on 30th June from vodafone customer care. When I asked about unexpected bill and said that I want to port my number, he said that we are going to waive off Rs.1000/- and rest of amount you have to pay. Thus I paid 2124 Rs immediately and also asked for confirmation on mail but he said that he could not provide this on mail,Since that date I am continuously following on this and in between I am receiving calls from Vodafone Customer care to pay the pending amount for 4 to 5 times every day, I repeat the entire incident to everyone on call and they remain clueless about it and try to linger on and close the call after asking to wait for 10 days, and I am still in wait to receive the confirmation mail for this issue.

So I want to port both my number please do the needful.

Rahul Kumar says:

I am very disappointed with your service that appellate or nodal officers numbers not connected then with whom we complained,I am using 3g but getting 2g speed ,complaining again and again but no response ,very poor service by Vodafone

Rahul Kumar
9999936454

bhupinder sharma says:

my phone nos 9582782170 and 9582782070 were suddenly cancelled,on reapplying sim cards not activated ….getting mental agony and harassment…

Devender Singh says:

Please advise/ resolve the below issue…
I took a corporate connection from your agent on 16 oct’15 who sits in our office building & he showed me the list of numbers to choose, and after selection he issued me the number(9873300653) and advised me to call on 117 for the activation…but when I called on this number he activated the different number( 9654056221)…and I denied to take that number as I did not choosed that…. and after that on 20 Oct’15 I gain call to customer care and they advised me to send a mail. so I have sent an email to CORPORATECARE.DEL@VODAFONE.COM but nothing happened. & I am still following up…..I am very much surprised and disappointed to see that a company like Vodafone can do a such kind of silly mistake as your agent collect my ID proofs for a chosen number and give another number…….and I am continuously getting unwanted call on this ” wrongly given number”

Mohit pandey says:

Am mohit pandey from new delhi ..my aircel no.is convert in vodafone but it can’t be oprated please help me and resolve my problem..my no. 8285768195 is not working vodafone and not working aircel …vodafone process is stop in circal ..am not working my buisness . Please help me

Jeet Bhadur says:

Am Jeet Bhadhur from faridabad. My Vodafone no. 9953024034. monthly plan 299 /- + service tax activated. but several times i call to vodafone customer care ask me our activated plan they told me 299/ – montly call plan & 299/- data plan activated. but data plan not activated our end.

BALRAJ says:

I HAVE COMPLANT IN VODAFONE CUSTOMER CARE RUPALI (8-01-16) ADN NOT RESOLVE MY COMPLANT AND NO ANY PERSON CONTACT TO ME FOR REGARDING BY COMPLANT .PLEASE RESOLEV MY COMPLANT , THANK YOU

Tushar Mishra says:

Sushma maam
M tushar mishra recently I brought a Vodafone postpai sim from your official website , and your agent called me for Vodafone postpaid sim .
I have submitted all required documents on 1 January 2016.
When I have got a verification call at that time I was in office n I have not received call.
But on second reference no. My uncle has also received verification call nhe has already Confirmed verification 2 times.

But still my number is not activated n when I went to your coded ne store they told me that
My number had given to the another on 3 January.
How can this possible, because on 7 & 8 I hv received again verification call.
No one is helping me
I need my number it’s 9999336348
I need variation in my office address
It’s A98, sector-5 Noida, near ptm building
Conexions ( Times of Your India )

My current number is 8882155886

Mushrat Hussain says:

Vodafone is a big time liar and fraud. I took new sim from its DSA Omega Infotech and these buggers gave me wrong sim with different number. No help from Vodafone Customer Care or even from the nodal office. They have taken my money and given fake promises. Pathetic, Ridiculous no words to express my anger and dissatisfaction.

nargis says:

hi

yesterday i visited at your Vodafone store preet vihar i meet your executive mr.sunny
i want to migrate my number 965447311 to prepaid Ist attempt he say there is network problem please came after 4 o clock
i visit 4 pm he say your request cannot be closed due to server problem i cant migrate your number in prepaid

i request many time he told me i gave you sim but it is activated midnight

but right know 11 o clock sim not activate

what is the processor and why your executive make a fool if number prepaid to postpaid after 48 to 72 hour so how prepaid no active if you commuted to costumer

rohit says:

vodafone coustmore sevices are very poor genelly okhla office i talk with imran supervisior and reetu csa that are put wrong diraction and plans and that are not know about communication and that have not any skill and they talk in very loud and no any satisfaction

anshul singh says:

डियर सर,
आपको इंग्लिश में तो समझ आता नही है इसलिए हिंदी मे लिख रहा हुँ! आपकी वोडाफोन की वेरी वेरी पूआर सेर्विस है! मेरा वोडाफोन नम्बर 8447057484( 25) बार आप के कस्टमर केयर मे बात कर चुका हु! आपकी सर्विस बहुत गंदी है! May be you dont know hindi thats why writing in english I took a plan of ruppes 348 Par day data 1gb unlimited calls but your customers care is saying i have used 1 gb data in 2 hours how is this possible seriously i did not use such a 1 gb data plese check it and send me data pack back on the same number

JasRam gola says:

My Vodafone no. Is–>9999250491 it is a postpaid no. My bill is unnecessary rs. 3860,I m a govt. Officer my Vodafone plan is rs. 99.
Mene complain dali thi mujhe jab koi b answer nhi Mila and the request no. Is 328187708 on this date 8/4/2017 And the second request no. Is 332859964 on this date 19/4/17. And the most important is my phone outgoing is stop from 13/3/17 we have to face a many difficulties. .